Overview
Welcome! This web page will introduce you to the Enterprise system which has been developed for North Carolina providers who are licensed by the Division of Health Service Regulation.
The following activities can be completed in the Enterprise system:
- License renewal application
- Change of ownership application (Home Care and Nursing Home Providers ONLY)
- Update provider contact information (email, telephone, mailing address, etc.)
Getting Started
- Identify At Least 2 Provider Administrators For Each Facility and License Number.
- Receives communications from the Enterprise system.
- Grants access to provider staff that will utilize the Enterprise system.
- Removes provider staff who should no longer have access to the Enterprise system.
- First and last name of your Provider Administrator
- Email address of your Provider Administrator
- NCID account username of your Provider Administrator
- Facility ID# (the FID# is assigned by DHSR. This is not your Tax ID#)
- Facility license number (the license number is assigned by DHSR and is available on your license certificate)
The Provider Administrator serves as the primary point of contact for DHSR regarding licensure activities. The role of the Provider Administrator includes the following activities and responsibilities:
Currently, your Provider Administrator is the primary point of contact on file with DHSR.
If your facility does not have a Provider Administrator, then please contact the DHSR licensure section that regulates the services you provide with the following information:
- Create a NCID Account For Your Provider Administrator.
A NCID account improves security practices and allows government employees and the public access to state resources and services online.
A NCID account is managed through the Department of Information Technology with the State of North Carolina.
All individuals entering information into the Enterprise system or attesting to the accuracy of the information entered must establish a NCID account.
Your NCID username and password for the Enterprise system will be the same username and password created for your NCID account.
To create a NCID account, please refer to the resources below.
Training Tutorials, User Guides, Frequently Asked Questions
Useful Links
Please use Microsoft Edge, Google Chrome, or Mozilla Firefox web browsers. Microsoft Internet Explorer may not display user screens properly.
Contact Information
- NCID Account: Contact the North Carolina Department of Information Technology Customer Support Service Desk at 919-754-6000 or 1-800-722-3946.
- Rules or Regulations: Contact the DHSR licensure section that regulates the services you provide.
- License Renewal Application: Contact the DHSR licensure section that regulates the services you provide.
- Change of Ownership Application: Contact the DHSR licensure section that regulates the services you provide.
- Technical Support: Contact the DHSR licensure section that regulates the services you provide.