Overview

Welcome! This web page will introduce you to the Enterprise system which has been developed for use by North Carolina providers who are licensed by the Division of Health Service Regulation. Currently, the Enterprise system is available to licensed home care, mental health, and nursing pool providers to complete the following licensure applications and activities.

Getting Started

  1. Identify a provider system administrator for each facility and license number.

    The provider system administrator will serve as the primary point of contact for each license.  They will receive all notifications and communications from the Enterprise system (i.e., renewal notifications, actions to complete in the system, etc.).  In addition, the provider system administrator will complete the following activities:

    • Grant permissions to staff that will utilize the Enterprise system to complete licensure activities.
    • Remove permissions of staff who should no longer have access to the Enterprise system licensure information.

    Please ensure DHSR has the most up-to-date contact information for your provider system administrator (i.e., email, telephone, etc.). To update this information, please contact your licensure section.

  2. Create a NCID account

    To ensure information is secure and remains confidential within the Enterprise system, users must create a NCID account. The NCID account process is managed by the North Carolina Department of Information Technology. All individuals entering information into the Enterprise system or attesting to the accuracy of the information entered must establish a NCID account.

Training Tutorials and User Guides

Training Tutorials

Provider training videos can be found on the Enterprise System Web Site.

Training

User Guides

Useful Links

To access the Enterprise System Web Site, please use Microsoft Edge, Google Chrome, or Mozilla Firefox browsers.  Microsoft Internet Explorer may not display user screens properly.

Contact Information