Charter Senior Living of Charlotte

Facility Information

License Number: HAL-060-171
Site Address: 3610 Randolph Road
Charlotte, NC 28211
County:Mecklenburg
Capacity: 104 Beds

Statement of Deficiencies

Statements of Deficiencies (form used by the state to document inspections) are posted for adult care facilities with survey dates beginning November 1, 2014 and deficiencies or violations were identified.

Note:  A Yes under the column, IDR Pending, indicates the facility has requested Informal Dispute Resolution (IDR), a process that gives a facility the opportunity to dispute all or some of the findings of a state inspection. If the Statement of Deficiency is changed as a result of IDR, the web page will be updated.

Inspection TypeDocument TypeInspection DatePagesIDR Pending
ACLS Complaint and Follow-up Statement of Deficiency 12/18/2024 3 No
ACLS Complaint and Follow-up Statement of Deficiency with Plan of Correction 12/18/2024 3 No
ACLS Annual, Complaint, and Follow-up Statement of Deficiency with Plan of Correction 10/25/2024 47 No
ACLS Annual, Complaint, and Follow-up Statement of Deficiency 10/25/2024 47 No
ACLS Follow-up Statement of Deficiency with Plan of Correction 10/18/2023 5 No
ACLS Follow-up Statement of Deficiency 10/18/2023 5 No
ACLS Complaint and Follow-up Statement of Deficiency with Plan of Correction 8/3/2023 59 No
ACLS Complaint and Follow-up Statement of Deficiency 8/3/2023 59 No
ACLS Complaint and Follow-up Statement of Deficiency 8/3/2023 59 No
ACLS Annual and Follow-up Statement of Deficiency with Plan of Correction 3/17/2023 61 No
ACLS Annual and Follow-up Statement of Deficiency 3/17/2023 61 No
ACLS Follow-up Statement of Deficiency 9/30/2021 21 No
ACLS Annual and Follow-up Statement of Deficiency 7/13/2021 275 No
ACLS Annual, Complaint, and Follow-up Statement of Deficiency 7/13/2021 275 No
ACLS Annual, Complaint, and Follow-up Statement of Deficiency with Plan of Correction 7/13/2021 7 No
ACLS Complaint Statement of Deficiency 7/20/2020 3 No
ACLS Complaint Statement of Deficiency with Plan of Correction 7/20/2020 6 No
ACLS Annual and Complaint Statement of Deficiency with Plan of Correction 6/19/2019 46 No
ACLS Annual and Complaint Statement of Deficiency 6/19/2019 44 No
ACLS Annual Statement of Deficiency with Plan of Correction 12/4/2017 45 No
ACLS Annual Statement of Deficiency 12/4/2017 44 No
ACLS Follow-up Statement of Deficiency with Plan of Correction 6/28/2016 9 No
ACLS Follow-up Statement of Deficiency 6/28/2016 9 No
ACLS Follow-up Statement of Deficiency with Plan of Correction 3/4/2016 25 No
ACLS Follow-up Statement of Deficiency 3/4/2016 24 No
ACLS Annual and Complaint Statement of Deficiency with Plan of Correction 11/10/2015 111 No
ACLS Annual and Complaint Statement of Deficiency 11/10/2015 111 No
ACLS Annual No Deficiencies Cited 11/6/2014 0 No
Constr Biennial Follow-up Statement of Deficiency with Plan of Correction 7/23/2025 11 No
Constr Complaint Statement of Deficiency with Plan of Correction 7/23/2025 2 No
Constr Biennial Follow-up Statement of Deficiency 7/23/2025 11 No
Constr Complaint Statement of Deficiency 7/23/2025 2 No
Constr Biennial Statement of Deficiency with Plan of Correction 12/12/2024 18 No
Constr Biennial Statement of Deficiency 12/12/2024 18 No

Star Rating

Star Ratings are based on the results of DHSR inspections and some inspections by the County Department of Social Services (DSS).

StarsScoreIssue DateMeritsDemeritsInspection Type 
Three Stars (3) 90.75 1/30/2025 3.75 2.00 Follow-Up Inspection View Worksheet
Two Stars (2) 89.00 12/11/2024 3.50 14.50 Annual Inspection View Worksheet
Two Stars (2) 81.00 11/30/2023 3.75 0 Follow-Up Inspection View Worksheet
One Star (1) 77.25 9/21/2023 8.75 10.00 Follow-Up Inspection View Worksheet
One Star (1) 78.50 5/2/2023 5.50 27.00 Annual Inspection View Worksheet
(ZERO STARS) (0) 38.75 10/27/2021 33.75 0 Follow-Up Inspection View Worksheet
(ZERO STARS) (0) 5.00 9/15/2021 5.50 100.50 Annual Inspection View Worksheet
Three Stars (3) 91.50 10/6/2020 0 2.00 Complaint Investigation View Worksheet
Three Stars (3) 93.50 1/27/2020 3.50 10.00 Annual Inspection View Worksheet
Three Stars (3) 100.25 5/23/2018 6.25 0 Follow-Up Inspection View Worksheet
Three Stars (3) 94.00 2/8/2018 5.50 11.50 Annual Inspection View Worksheet
One Star (1) 71.00 7/11/2016 3.75 0 Follow-Up Inspection View Worksheet
(ZERO STARS) (0) 67.25 3/23/2016 21.25 3.50 Follow-Up Inspection View Worksheet
(ZERO STARS) (0) 49.50 12/21/2015 2.00 52.50 Annual Inspection View Worksheet
Three Stars (3) 98.00 12/3/2014 8.00 0 Annual Inspection View Worksheet
Three Stars (3) 94.25 4/24/2014 2.50 0 Monitoring Visit View Worksheet
Three Stars (3) 91.75 11/21/2013 3.75 0 Follow-Up Inspection View Worksheet
Two Stars (2) 88.00 11/7/2013 0 10.00 Monitoring Visit View Worksheet
Three Stars (3) 98.00 7/9/2013 5.50 7.50 Annual Inspection View Worksheet
Three Stars (3) 103.50 3/16/2012 5.50 2.00 Annual Inspection View Worksheet
Three Stars (3) 96.50 3/28/2011 2.50 2.00 Follow-Up Inspection View Worksheet
Three Stars (3) 96.00 1/12/2011 3.00 7.00 Annual Inspection View Worksheet
Three Stars (3) 101.50 1/13/2010 5.50 4.00 Annual Inspection View Worksheet

Penalties

Penalties imposed during the last 36 months are listed.

Facility Facility License Inspection Date & Nature of Validation Rules Areas Cited Level Cited Penalty Amount Date Penalty Imposed Current Status
Charter Senior Living of Charlotte HAL-060-171 8/3/2023 10A NCAC 13F .0902(b) Health Care A1 $8,000.00 1/31/2024 Paid in Full