Overview

Welcome! This web page will introduce you to the new NC DHHS Automated Background Check Management System (ABCMS) which has been developed for use by NC providers who are required to conduct criminal record checks for certain employees. At present, the system is being offered to licensed nursing home, home health, and mental health providers. While the use of ABCMS is optional, we believe it will improve the speed and accuracy of background checks that you request through the State Bureau of Investigation (SBI). Providers are responsible for the cost of producing background checks through the SBI, but there are no fees associated with use of the ABCMS.

We believe that ABCMS will streamline applicant onboarding, background check processing, tracking and notification processes, and increase the speed and efficiency with which providers can process background checks. Please review the information presented on these pages and set up your ABCMS account now!

Getting Started

Providers who choose to use the ABCMS will need to provide certain information to access the system:

The facility ID, the facility name and the facility license number can all be found on one or both of the forms listed below:

  1. The facility license
  2. License renewal application form received from DHSR

Training Tutorials and User Guides

User Guides

  1. Understanding the At a Glance Table (PDF, 598 KB)
  2. Background Check System Introduction and Login Information (PDF, 895 KB)
  3. Working with and Managing Applications (PDF, 1.24 MB)
  4. Recording a Hiring Decision and Managing Employee Records (PDF, 917 KB)
  5. Managing User Accounts (PDF, 641 KB)
  6. Understanding Person Search and the Person Summary Page (PDF, 772 KB)
  7. Using Provider Reports (PDF, 437 KB)
  8. Using Reference Information (PDF, 345 KB)

Useful Links

Contact Information

General Questions

Non-Criminal Access Agreement Questions

Governing Statutes